PRESCRIPTION OF CREAMS AND OINTMENTS
Please note that GP's will only prescribe creams and ointments on a NHS prescription when there is a clinical need for treatment, such as eczema and psoriasis. Please see information sheet here for more information.
How do I request a repeat prescription?
This practice operates a system that allows you to obtain a prescription for regular medication without seeing a doctor/nurse. This is called a REPEAT PRESCRIPTION. This can be done by coming into the practice, online or via post.
So that the system runs smoothly you are asked to note the following points.
48 hours or 2 working days notice is required for a repeat prescription to be issued:
All requests for repeat prescriptions should be made in writing : Practice Prescription Policy
Always try to use the computer slip given to you with your last prescription (the right hand side of the prescription)
All hand written requests should include:
- the name of the medicine
- the dose you are taking
- how many times a day you take it
- your name and date of birth
If you are not sure what to write please bring the computer slip with you or your medicine container and the reception staff will be happy to help you.
Telephone requests are only accepted from the elderly, housebound, carers and health professionals.
Postal requests with a stamped addressed envelope are fine but please allow extra time for your prescription to reach you. The doctor decides what medication is available as a repeat. Please do not request items that are not on your repeat prescription list as these will not usually be given. Instead, make an appointment to see the doctor/nurse, or ask to discuss the situation with the duty doctor during their telephone consultation. If a hospital or clinic doctor has recently changed your medication please let reception staff know.
When you ask for a new supply of your medication, you may not need to request every item on your repeat list if these are not needed before the next prescription is due. These items will be available for your request if needed later.
All prescriptions are reviewed at least every 12 months. At this time you will need to make an appointment to see the doctor before any more prescriptions can be issued.
All housebound patients and the elderly can have their prescriptions delivered to their home. Please ask the reception for more information.
Order repeat prescriptions online
You can request repeat prescriptions online with Patient Access. You can also use this service to book appointments and view parts of your medical record, including test results.
Please note: Before you are able to use this service you must come to the surgery to get a registration letter printed by reception. You will then be able to register.
Click here for Patient Access' website. For more information on the service, please click here.