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INTRODUCTION

Approximately 300 appointments per month are ‘Did Not Attend’ (DNA).
Wasted appointments have an enormous impact on the practice in terms of:

  • Significant costs
  • Frustration for both patients who cannot see the Doctor of their choice and have to wait to be seen, and members of staff
  • Potential risk to the health of patient

POLICY

Read our full Did Not Attend policy

ARTICLE LINKS

BBC article on cost to NHS of DNA's

BBC article on public view towards DNA'S

Please see information following changes to the NHS >

 
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